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FAQ

General FAQ

1) How does the Mobile Internet service work?

The Internet service is provided by Verizon, Sprint, T-Mobile or AT&T, and uses 3G and 4G  technology to give users High Speed Mobile Internet access. Since the service is sent through the same cellular towers that cell phones use, you can use the service just about anywhere a cell phone works. No need to search for (and often pay extra for) a Wifi Hot Spot.

2) What do you need to make it work?

All you need is the correct Modem Card which goes into the USB, Express slot in your computer. Or there are Mobile HotSpot devices that create a Wifi zone for up to 5 computers to log on to wirelessly. We will help you choose the right card for your needs and budget.

3) How much do the Internet Cards cost?

Depending on the current promotions, they range from Free to $50, just like a cellular phone.

4) How much is the service monthly?

The monthly price for an account is $50 to $59.99 a month for Verizon, Sprint or AT&T or T-Mobile.

5) Can I try the service to make sure I like it?

Yes. The carriers offer a 30 day period to make sure you like the service. If for any reason you are not satisfied, you can return the equipment for a full refund and just be charged for the amount of service you used. There are NO termination fees during this 30 day period.

6) Can I use the service with a Mac?

Yes!! Read the More Info page of the modem you want to see if it is Mac compatibile or call us for details.

7) Am I billed by More Mobile Internet?

No. You will be billed directly by the carrier for your service.

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